How do I place an order?
You can call our sales team at 440-834-3420 or email us at sales@mouldingsone.com.
What payment methods do you accept?
We accept all major credit cards, checks, ACH transfers, and money orders.
Do you stock all the moulding profiles?
No, we offer too many different profiles to stock them all. However, we do not have a minimum order quantity. Lead times for non-stocked profiles may vary throughout the year. Please contact our team to confirm current lead times.
Can I cancel my order?
Custom moulding orders can be canceled only if production has not started. Stock orders may be canceled if they have not yet shipped.
How will my order be shipped?
Orders 96 inches and under are usually shipped via FedEx or UPS. Longer or larger orders ship via LTL freight carriers.
How much is the shipping cost?
Shipping costs vary by order size and length. Our sales team will provide a quote using the most cost-effective and dependable carrier.
What is Mouldings One’s return policy?
Customer satisfaction is our priority. If there is a quality issue, please contact us within 60 days for a replacement or return. Custom mouldings are non-returnable unless there’s a defect in quality or cutting.
What wood species do you offer?
We offer a wide range of wood species. If it’s available, we can likely mill it.
Can you match my existing moulding?
Yes, we can match existing mouldings with a sample or drawing.
Besides mouldings, what other products to you offer?
We also offer interior doors, stair parts, door hardware, columns, barn door hardware, butcher block countertops, and cutting boards. Visit our Other Products page to learn more.
How far do you ship your mouldings?
We ship anywhere in the U.S.
Is it possible to get samples of your mouldings before I order?
Yes, you can order up to 10 moulding samples for a flat fee of $14.99. Samples are 6 inches long and typically made from Poplar. You can order samples directly on our website—just let us know which profiles you're interested in.
We are planning on building a new house, how can you help?
We offer free take-offs and estimates for new construction or remodeling projects.
What is the set-up fee for?
The setup fee is a minimum order charge that covers the cost of setting up our moulder, pulling lumber, and ripping material.
Do you offer pre-finished mouldings?
Yes. We offer primed mouldings as well as dozens of standard stain colors or custom color matching. Visit our Prefinishing page to explore available options.